Sam Marks

Design Leadership

Building what's next with Product, AI & Design.

AI is changing how we build products.

It shouldn't change what makes them great.

With over 20 years in creative, UX and product design and more than a decade leading design organisations and product strategy, I help ambitious companies harness AI while protecting the things that matter most: clear thinking, great experiences and products customers genuinely value.

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20+ years product design leadership·Strategic design leadership·Product strategy & innovation·UX Director·AI product design & human-centered AI·Enterprise SaaS & platform products·Design systems & design ops·Team leadership, coaching & mentoring·Organizational transformation·Customer experience strategy·Cross-functional leadership

I've led strategic design and product initiatives that align customer needs, business goals, and emerging technologies to drive growth and transformation across organizations including:

Cannes Lions
Coca-Cola
Indeed
Tottenham Hotspur
Vodafone
UAL
The Electoral Commission
Standard Life

01What I help with

Four ways I create impact

Product strategy, AI transformation, design leadership, and human behaviour for ambitious teams.

Product Strategy

I help organisations identify the biggest opportunities before a single feature is designed.

From customer discovery and executive workshops to product vision, roadmap definition and prioritisation, I connect user needs with commercial goals to ensure teams are solving the right problems—not simply building more software.

03Leadership impact

Beyond visual design

Evidence of leadership across teams, products, and organisations.

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Teams led

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Products shipped

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Designers mentored

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Design systems scaled

04Testimonials

What leaders say

I worked alongside Sam at Indeed Flex, where he led design across many genuinely varied briefs a SaaS rebrand, our AI agent for clients, complex reporting dashboards, and a hybrid prototyping tool to support the revenue team. That breadth is notable because Sam handled each with the same steady, considered approach rather than treating them in the order of prestige.

Sam uses naturally high emotional intelligence in a role that demands it. Design leaders sit in difficult territory between product, engineering, and commercial stakeholders who rarely want the same thing at the same time. Sam navigated that without drama, adapting his style to whoever he was in the room with and keeping the work moving.

Read full testimonial

Andrew Pendrick

Head of Product, JustPark

Looking for senior design leadership?

I help teams shape better products, stronger design organisations, and meaningful AI experiences.